Mailing List Issues with AOL, Gmail, Hotmail and Yahoo

If you are not receiving the emails from the club, it is likely that your e-mail service provider is blocking the “From” address (players@concorde.lowenet.co.uk), or simply filtering all mail sent from list servers. To receive mail from the Concorde Mailing List, our sending address needs to be specifically “whitelisted” using the procedures below.

Add the “From address” you want to receive mailings from to your AOL address book:

1. Click the “Mail Options” menu and select “Address Book”.
2. Inside the “Address Book” window, click the “Add” button.
3. Inside the “Address Card for New Contact” window cut and paste players@concorde.lowenet.co.uk into the “Other E-Mail” field.
4. Make our From address the “Primary E-Mail” address by checking the associated check box to the right of it.
5. Click the “Save” button.

If the mailing is in your SPAM Folder, you can open the e-mail and click the “This Is Not Spam” button.

Gmail

Add the From address you want to receive mailings from to your Gmail Contacts List:

1. Click “Contacts” along the left side of any Gmail page.
2. Click “Create Contact”.
3. Copy and paste players@concorde.lowenet.co.uk into the primary e-mail address dialog box.
4. Click “Save”.

If the mailing is in your SPAM folder, check the box next to the mailing and click the “Not Spam” button along the top.

Hotmail

Add the From address you want to receive mailings from to your Hotmail Safe List:

1. Open your mailbox and click “Options” (upper right hand corner).
2. Click the “Junk E-Mail Protection” link.
3. Select the “Safe List” link.
4. Copy and paste players@concorde.lowenet.co.uk into the dialog box titled “Type an address or domain”.
5. Click the “Add” button next to the dialog box.

If the mailing is in your “Junk E-Mail Folder”, open the e-mail and click the “Not Junk” button.

You should also check that the mailing’s e-mail address is not in your Blocked Senders list.  You can find your Blocked Senders list by following the directions above and going to “Blocked Senders List” instead of “Safe List”.  If you see the mailing’s from address on this list, select it and click the Remove button.

Yahoo

Set up a filter to redirect the mailing you want to receive in your inbox:

1. Open your mailbox and click on “Mail Options” (upper right hand corner).
2. Select “Filters” under the Management column.
3. Click the “Add” button on the Filters page.
4. In the “From header:” row, make the drop down “contains” and put the mailer’s from address players@concorde.lowenet.co.uk  in the box.
5. At the bottom of the page Click the “Choose Folder” pull down menu and select “Inbox”.
6. Click the “Add Filter” button.

If the mailing is in your Yahoo Bulk Folder open the e-mail and click the “Not Spam” button. You should also check that the mailing’s e-mail address is not in your “Blocked Addresses” list.  You can find your “Blocked Addresses” list by clicking “Mail Options” and then clicking the “Blocked Addresses” link under the Spam column.  If you see the mailing’s from address on this list, select it and click the “Remove Block” button.